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Human Trafficking Awareness Webinars

Presented by Wilmington University’s The Criminal Justice Institute & The College of Social & Behavioral Sciences


Presented by:

Amanda Carson, Director of Operations, Houston Marriott Medical Center; Yvonne Chen, Director of Private Sector Engagement, ECPAT-USA;
Abbe Horswill, Senior Manager, Human Rights and SocialImpact, Marriott International

Session Description:

Hotel workers are uniquely situated to detect potential indicators of human trafficking. Hotel workers who have been trained on human trafficking are more aware of the crime and more likely to report it, and hotels are continuing to expand training tools to ensure that associates have effective resources. In 2016, Marriott International introduced human trafficking awareness training, and it became the first non-service training to be required for all on-property associates. In 2020, ECPAT-USA began hosting the training, with support from the American Hotel and Lodging Association Foundation, making it available to all hotel workers at no cost. In July 2021, Marriott International introduced a new human trafficking awareness training that features interactive scenarios, separate learning paths for associates and managers, and increased guidance on responding to potential trafficking situations. The session will provide a facilitated demonstration of the training, explain how to access it, and explore best practices for administering training to hotel workers.

Session Objectives:

  • Understand the importance of human trafficking awareness training for hotel workers
  • Demonstrate the new training and showcase key features and updates
  • Explain how to access the new training through ECPAT-USA
  • Highlight other tools and resources that can be used in conjunction with the training
  • Explore best practices for administering training to hotel workers
  • Identify opportunities for anti-trafficking organizations to support hotel training efforts


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